Phone Box Liability Insurance FAQs

FAQs - Regarding the policy acceptance and cover

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How can the premium be paid?: Premiums can only be paid via Credit/Debit card.
Is this policy only available online?: Yes - currently this policy is only available online via the website.
Can I amend a policy once I have taken it out?: Yes you can, please follow this make an amendment link if you would like to do so.
I have recently purchased a policy but my documents have not been emailed?: The policy documents are emailed immediately after your payment has gone through. However, if you have not received these, it may be worth checking your Junk/Spam folder as they sometimes appear there.
Can I cancel this insurance if I no longer require the cover?: Yes, you can cancel this policy at any time and you will receive a full pro rata refund. Please use the make an amendment form if you wish to cancel.
Can the premium be paid monthly?: At present we can only accept payments annually.

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Can I view the policy document prior to taking out this insurance?: Yes, follow the link to view the policy document.
Is there a limit to the length of time I can arrange the policy for?: The policy can only be purchased annually.
Is this phone box liability insurance policy renewable?: Yes, we will automatically contact a few weeks before your policy expires to see if you would like to renew it.
Does an excess apply to this policy?: Yes, a £250 excess applies to each claim.
What type of people / organisations can take out this policy?: This insurance policy can be taken out by a registered charity, Community Interest Company or a private land owner who has a BT telephone boxes on their land.
Does this policy cover land outside of Great Britain?: Only land within England, Scotland, Wales and Northern Ireland is covered by this insurance policy.